VIRGIN Media has axed its 53 UK stores saying branches won’t reopen after lockdown.
The stores first closed due to coronavirus back in March but the telecoms firm says it won’t reopen them once restrictions are lifted.
Virgin Media won’t reopen its 53 high street shops after lockdownCredit: AFP or licensors
Virgin Media blames fewer customers visiting branches for the decision, and adds that the majority of sales and customer enquiries now take place online or over the phone.
The brand’s 341 shop workers, who haven’t been furloughed, will be offered first refusal of at least 300 newly created at-home customer service roles, as well as being able to apply for 50 field sales advisor roles across the UK.
Virgin Media says these new permanent roles are at similar pay levels to shop floor staff. But where staff don’t get the newly created roles or don’t want them, they will be made redundant.
See the box below for a full list of all 53 shops closing.
The Virgin Media stores closing down
HERE’S a list of all 53 Virgin Media stores being closed.
- Birmingham Perry Barr
- Dundee Wellgate
- Edinburgh – Hanover
- Edmonton Green
- Harrow St Anns
- Leicester – Haymarket
- Merry Hill
- Middlesbrough x2
- St Helens
- Wolverhampton Wulfrun
- Wood Green
The government has gradually lifted lockdown restrictions over the past few weeks with non-essential retailers allowed to reopen from June 15.
The Centre for Retail Research (CRR) predicts 20,000 shops will close this year alone, with coronavirus acting as a “hammer blow against the sector”.
Rob Orr, executive director for sales at Virgin Media, said: “We are focused on delivering the service customers want, in the ways they want it and at a time and a place that suits them.”